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DJI Care Refresh 2-Year Plan (DJI Mavic 3 Pro)
AUD $559.00

Protect Your Drone with DJI Care Refresh

DJI Care Refresh provides prioritised DJI repairs and replacements for all damage - including water damage.

Replacement Fee: $229 AUD • Flyaway Fee: $1039 AUD

DJI Care Refresh for DJI Mavic 3 Pro

DJI Care Refresh for DJI Mavic 3 Pro is the perfect way to protect your investment for 24 months. It's a comprehensive service plan that offers two replacement units in one year, allowing you to enjoy your DJI product with greater peace of mind wherever you go. With the DJI Care Refresh, you will receive a prioritised replacement service including accidental water damage. The care program minimises downtime and will get you back in the air in no time.

Your product is eligible for DJI Care Pro provided it meets the following criteria:

▪ Brand new unactivated product
 ▪ Activated for less than 48 hours
 ▪ Genuine Australian Stock

If your drone has been activated for more than 48 hours but is only a few weeks old, you may still be eligible for Care Pro through a few simple verification photos. Please visit here to learn more.
  • DJI Care Pro for DJI Inspire 3

All Inclusive Repairs

DJI Care Refresh coverage offers up to four replacement credits in two years, including two drone flyaway claims. The service covers all accidental damage caused by collision, water and more.

You can make a Care Refresh claim for the small excess fees listed below.

Replacement fee: $229 AUD
Flyaway fee: $1039 AUD

DJI Flyaway Coverage

DJI Flyaway covers the rare scenario of your drone being unretrievable after going missing during flight, providing you with a replacement drone. You can make one Flyaway claim in exchange for one replacement credit.

Please note: DJI Flyaway coverage is bound to your DJI account and drone's remote controller via the DJI Fly app. Binding your drone, controller and DJI account is required to claim DJI Flyaway.

  • DJI Care Pro for DJI Inspire 3
  • DJI Care Pro for DJI Inspire 3

Full Coverage, Hassle Free

DJI will replace your product if an accident occurs. Whether it's from water damage, collision, or any other reason.

The replacement units that are provided are brand-new products or equivalent to brand-new products in performance and reliability.

Speedy Turnaround

DJI Care has exclusive technical service channels to provide support, including online chat and call support. Your requests will be transferred to DJI Care service channels to provide you with express replacement.

When an accident occurs involving your aircraft, you can choose replacement or repair at an additional cost and the DJI Service Centre will respond to your request accordingly.

  • DJI Care Pro for DJI Inspire 3

Shop with Confidence

Australia's First & Only Authorised DJI Retail Store

Our team are dedicated to providing you with the best service and price on all your DJI products from Consumer to Enterprise. With our conveniently located stores around Australia, our product specialists will guide you through which drone will be perfect for you and provide all the tips and tricks needed for a safe and enjoyable flight. Take advantage of our additional services including Rental, Trade-In, New Pilot Experience and Repairs.

General

A 1 year Care Refresh plan does not extend the standard 12 Month Warranty.
If your drone is purchased through D1 Store, your drone will have the 2nd year extended warranty (excluding batteries) by default.

A 2 year Care Refresh plan does extend the standard 12 Month Warranty out to 24 Months Warranty. This is calculated from when the DJI Care Refresh is bound to your drone.

Email support@d1store.com.au with your drone model and serial number. We will ask for 2 simple photos and will re-open the care refresh binding window for ~24 hours.

It is calculated from when the DJI Care Refresh service is bound to your aircraft no matter when your device was activated.

Visit https://service.dji.com/care/active and enter your Activation Code (Serial Number on the invoice), Your Drone Serial Number and your Contact Details.

No Stress! Email support@d1store.com.au with your order number, drone serial number, and model. Our team will then provide the necessary instructions to get your Care Refresh bound!

The DJI Care Refresh covers for Pilot/User error whereas the Manufacturer's Warranty covers the product malfunction due to a non-user error. If a malfunction occurs during the warranty period, DJI will provide the appropriate service whether that is replacement or repair. If a user error occurs, you will simply need to pay an excess fee (if you have enough replacements remaining on your care plan) and DJI will exchange the damaged drone for a replacement drone (if the error occurs when the Care Refresh plan is active).

AUD $559.00