Why Buy from D1 Store Try It In Store Same-Day Care Refresh Claims 70% Faster Repairs Up to 2 Years Warranty Price Match Guarantee DJI Specialists in Store
- Try It In Store Try it with a D1 Product Specialist. Same-day pickup when in stock.
- Same-Day Care Refresh Claims Buy it here and claim in-store the same day, instead of waiting 2–3 weeks.
- 70% Faster Repairs About 70% faster than the usual 2–3 week turnaround. Assessment is free.
- Up to 2 Years Warranty Products purchased from D1 Store include up to 2 years warranty*
- Price Match Guarantee Submit a price match and we match Authorised Australian Retail with the Best Price.
- DJI Specialists in Store Stores, D1 Product Specialists, and an in-house repair desk.
Premium Protection
Protect your DJI product with DJI Care Refresh, a comprehensive service plan that offers rapid product repairs and replacements for greater peace of mind.
With the DJI Care Refresh, you'll unlock prioritised replacement services when your product gets damaged - no matter how severe - minimising downtime to get you back to creating ASAP.
- Convenient repair process
- Comprehensive coverage for all damage types
- Flyaway coverage for eligible products
- Local Australian in-store support
Is My Product Eligible?
DJI Care Refresh product eligibility criteria:
✓ Drones: Brand new, activated for less than 48 hours
✓ Handhelds: Brand new, activated for less than 30 days
✓ Genuine Australian stock
Passed the activation window? You may still be eligible for Care Refresh through a few simple verification photos. Click here to learn more.
Instant in Store Swaps
Visit an Australian DJI Store location and enjoy zero downtime swaps to brand new units for eligible products.
DJI Care Express
DJI Care Express provides effective and efficient option for replacement to let you receive the replacement product faster.
Free Shipping
Can't make it to a store? DJI covers shipping costs both ways any time a product is sent back for replacement service.
Specialist Support
Enjoy expert advice from DJI specialists with full support, every step of the way.
Plan Details
| 1-Year Plan | 2-Year Plan | |
|---|---|---|
| Official Warranty & Service Period | 1 Year | 2 Years |
| Number of Replacements | 2 (Including 1 Flyaway) | 4 (Including 2 Flyaways) |
| Replacement Fee | $69 | $69 |
| Flyaway Fee | $269 | $269 |
| Renewal | Supported | Supported |